A threesixty guide to submitting directory persons data

Adding Directory Persons File upload

Note When the FCA have been unable to process all of the individuals in the submission, due to a generic issue such as an incorrect file format, incorrect template or the template being modified, the firmwill receive a single piece of feedback on the whole submission. For example, ‘Columns missing or file is corrupted. Please do not modify the csv file once converted from xlsx’. FCA feedback to firms using file upload for bulk submissions Firms will receive only one feedback email. This email asks the firm to log into Connect and to check their feedback file. Firms will receive this email and a feedback file in Connect regardless of whether there are any errors in their submission. The feedback file lists all the individuals submitted as part of the bulk notification (including those with errors), allowing firms to centralise the data from their notification and easily compare which individuals have been processed successfully and which contained errors and must be resubmitted. The feedback file contains the following information: • A list of all the individuals submitted as part of the bulk notification, not only those with errors • Where it has not been possible to process the submission of an individual for appearance on the directory an error message explaining the problemwill appear in the relevant row • The feedback file will have an ‘IRN Status’ column that will indicate whether it is a new individual (previously unknown to FCA) with the value ‘New Individual’ populated, or it is an existing individual with the value ‘Existing Individual’ populated

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